Changed functionality

DTK Mobile 7.8

No changed functionality for this release.

DTK Windows 3.8

Contact Cummins now uses a Feedback Form

The support request process has changed from email to the in-app Feedback Form.

Previous process

Select Contact Cummins → Email, open the log-file directory, and manually attach the log file to the email.

New process

1. Select Contact Cummins → Feedback Form.
2. Complete Contact Details and Support Details, including Summary, Pick a reason, Description, and Steps to reproduce. Fields marked with an asterisk are required.
3. Review Tool Version and the feedback log listed under Attachments. Select Browse for files to add supporting files when needed.
4. Select Submit to send the support request and feedback log.

The feedback log is included in the form, replacing the previous manual email attachment step. See Contact Cummins for the full support procedure.