Cummins Care - Electronic Service Tools

What issue are you facing?

 

 


DESA won't display any RP1210 Devices

Issue:

DESA won't display a RP1210 device to pick for connecting to the engine

Solution:

Desa 1.7 currently can only read upto 8 RP1210 devices at a time. You will need to uninstall un-needed RP1210 Devices until a fix is release to handle more devices being installed


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DESA won't stay Connected

Issue:

DESA keeps dropping connection to the engine while running the tests

Solution:

Make sure your running the latest version of your adapters drivers and that the firmware is up to date and match the drivers. This will fix this problem in most cases. 

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