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Greetings, The Electronic Service Tool team is working on improvement and revamping the website again this year. Please take a few moments and complete the following survey. The survey should take no longer than 5 to 10 minutes to complete. Click Here for the Survey
Important Information to Record
Did you know there is important information that you should record just in case your hard drive crashes. You should record the following so we can help recover your licenses.
- Tool Instance of the machine
- Order Number of the licenses from the distributor
- Copy of the Keys entered at the time of activation (Or if you transfer the keys to a different machine record those also)
- QSOL ID the licenses are stored under (Did you know you could have your licenses placed under a free QSOL ID so you can easily find your licenses down the road? When you purchase your licenses, have the distributor put them under your own specific QSOL ID.)
Has your Hard drive crashed or PC been stolen? Fill out this form and email it to Service Tool Support to have your keys recovered.
Electronic Service Tool Management
What Tools Does this Site Support?
Interested in Field Testing?
Cummins Electronic Service Tools is looking for Electronic Service Tool users to help test newer versions of our tools. If your interests include supporting the Field Test effort CLICK HERE and let us know! You must have an Active INSITE Subscription to be part of Field Test.
|INSITE Service Tool
|License Configuration Tool
Start here if you don't have a DVD: Click Here Size: 180 Kb
If INSITE is already installed on your computer: Where to Start Instructions Size: 3 Mb
If INSITE is a new installation: Where to Start Instructions Size: 5 Mb
Please note: These instructions are the same for any version of INSITE 8.X and greater. The screenshots are just examples of the software used to build these instructions.
License Quotes, Renewals, or General Pricing, Please Click Here
For Phone Support - Click Here
Email our Support Group Or Chat with one of our Technicians to get your questions answered.
For North America Email Support, click the tool your seeking help for below:
For Live Chat Support, (English Support) click the icon below:
Operating Hours for Live Support is Monday thru Friday
from 8am to 5pm U.S. Eastern Time.
Support will be provided in the English language only.
Want to use our Chat App so you don't have to open a website everytime? Click Here
What is New with our Electronic Service Tools?
- Current INSITE Version: 8.1.4
- Next Version: 8.2
License Configuration Tool - Licensing Tool for INSITE
Current DVD Version Available
Full INCAL DVD : August 2016 Compatible with 8.1.4 and greater
SIR INCAL DVD : August 2016 Compatible with 8.1.4 and greater
RMI INCAL DVD : August 2016 Compatible with 8.1.4 and greater
If your vehicle has an OEM engine installed from Case New Holland (CNH), the calibration files are NOT available from Quickserve Online (QSOL). Please check following text file for the calibration files, if they are listed, you will need to use the version of Insite bundled with the CNH Electronic Service Tool (EST). If you are not a CNH dealer, consult your nearest CNH dealer. Click Here for Calibration Details
Cummins Update Manager
Dynamic Engine System Analysis (DESA) - NORTH AMERICA ONLY
Other Tools and References
Page Last Updated: 8/29/2016