Cummins Inc.

 Cummins Care Electronic Service Tools

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Happy Holidays!

As we look back upon the past year, we would like to acknowledge those who have helped us shape our business. Thanks for a great year, and we wish you all the best as you embark on 2017. During this special time of year, we give thanks for clients like you who have made our jobs easier and our lives more fulfilling.

Thank you for being you. From all of us at Cummins Care - Electronic Service Tools Call Center.

Important Information to Record

Did you know there is important information that you should record just in case your hard drive crashes? You should record the following so we can help recover your licenses:

- Tool Instance of the machine

- Order Number of the licenses from the distributor

- Copy of the Keys entered at the time of activation (Or if you transfer the keys to a different machine record those also)

- QSOL ID the licenses are stored under (Did you know you could have your licenses placed under a free QSOL ID so you can easily find your licenses down the road? When you purchase your licenses, have the distributor put them under your own specific QSOL ID.)


Has your Hard drive crashed or PC been stolen? Fill out this form and email it to Service Tool Support to have your keys recovered.

Thank you,

Cummins Care - Electronic Service Tool Support

 Interested in Field Testing?

Cummins Electronic Service Tools is looking for Electronic Service Tool users to help test newer versions of our tools. If your interests include supporting the Field Test effort CLICK HERE and let us know! You must have an Active INSITE Subscription to be part of Field Test. 

Tool Name


Update Manager


License Config Tool







Don't know where to start?

  • License Quotes, Renewals, or General Pricing, Please Click Here

    • - INSITE

    • - Quickcheck

    • - PowerSpec


Technical Support

For Phone Support - Click Here

Email our Support Group Or Chat with one of our Technicians to get your questions answered.

For North America Email Support, Click Here


For Live Chat Support, (English Support) click the icon below:

Chat Suppport Graphic

Operating Hours for Live Support is Monday thru Friday
from 8am to 4pm U.S. Eastern Time.
Support will be provided in the English language only.

Want to use our Chat App so you don't have to open a website everytime? Click Here



© 2016 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A.