Cummins Care - Electronic Service Tools

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The INSITE Registration System is currently UP. The functionality has been restored. Cummins Care – Electronic Tool Support


Our Products


License Configuration Tool (LCT)

Fault Information System (FIS Download)

INCAL (April 2017 INCAL Now Available Online)


Cummins Update Manager

Fault Viewer

Cummins Fault Code Advisor (Fault Advisor)

Dynamic Engine System Analysis (DESA)


Marine Component Software Download Tool

Expert Diagnostic System (EDS)



Are you running the correct version of the software?

Product Version
INSITE™ 8.2.0 DP
License Configuration Tool (LCT)
Cummins Update Manager
INCAL April 2017
Fault Viewer 3.1
DESA 1.7
Cummins Fault Advisor Android  / iOS 0.6.23
ADEPT Android  / iOS 1.0.6(2)



Important Information to Record

Did you know there is important information that you should record just in case your hard drive crashes? You should record the following so we can help recover your licenses:


Tool Instance of the machine

Order Number of the licenses from the distributor

Copy of the Keys entered at the time of activation (Or if you transfer the keys to a different machine record those also)

QSOL ID the licenses are stored under (Did you know you could have your licenses placed under a free QSOL ID so you can easily find your licenses down the road? When you purchase your licenses, have the distributor put them under your own specific QSOL ID.)


Has your Hard drive crashed or PC been stolen? Fill out this form (Word Docx Format) or Fill out this Form (PDF Form) and email it to Service Tool Support to have your keys recovered.

New Tool Coming Soon - Guidanz Mobile App!




Don't know where to start?

  • License Quotes, Renewals, or General Pricing, Please Click Here

    • - INSITE

    • - Quickcheck

    • - PowerSpec


Technical Support

For Phone Support - Click Here

Email our Support Group Or Chat with one of our Technicians to get your questions answered.

For North America Email Support, Click Here


For Live Chat Support, click the icon below:

Chat Suppport Graphic

Operating Hours for Live Support is Monday thru Friday
from 8am to 4pm U.S. Eastern Time.
Want to use our Chat App so you don't have to open a website everytime? Click Here



Cummins Care - Electronic Tool Support


© 2017 Cummins Inc., Box 3005, Columbus, IN 47202-3005 U.S.A.